IS AUTORABIT MULTI-TENANT? CAN WE USE AUTORABIT ON-PREMISE? 
What type of Infrastructure is AutoRABIT implemented on?

These are the questions we often hear from customers; we’d say it depends on who is asking. To understand this, let us first look what kind of SaaS models are on offer in the industry and at AutoRABIT. Following are the four classifications widely accepted in the industry.

Multi-tenant Cloud (Public)

A cloud-based product such as AutoRABIT is hosted on a secure cloud and can be accessed by multiple users from multiple organizations. A multi-tenant architecture enables a single instance of software to run on a server that caters to multiple tenants. A tenant is a group of users from an organization who share common access with specific privileges or features to the software instance; in this case, AutoRABIT.

It is like your Gmail or Facebook account, which can allow multiple users to access it from multiple geographic locations. All you need is internet connectivity. If you are considering a continuous delivery solution for a SaaS platform such as Salesforce, it is most likely that your organization is comfortable with a multi-tenant cloud solution.

AutoRABIT-dedicated Tenant

A dedicated tenant architecture offers the same solution on a public cloud network but allows only one tenant to access this instance. In this case, the tenant or customer uses a single instance that provides common access with specific privileges or features of AutoRABIT. The instance or server is dedicated to processing requests of only one tenant.  For you as a customer, it costs slightly higher than a multi-tenant subscription of AutoRABIT.

Customer Cloud (Private Cloud)

This option offers users to run AutoRABIT on the cloud, but that is owned, managed and operated by the tenant. Several IT mature tenants already have private clouds in place that are built on the tenant’s security, accessibility, and access guidelines.

The tenant could be using Amazon AWS, Microsoft Azure or any other private cloud infrastructure. AutoRABIT is made available to users of this tenant on the existing private cloud.

Who would need it? If you are an organization that already has a private cloud in place and wishes to run AutoRABIT on your existent private cloud.

Customer On-Premise

With an on-premise installation, AutoRABIT is installed on an instance at your organization. It is like a traditional installation of software on a physical server that is on your premises. This is more like installing and configuring an ERP on your office servers, which is accessible only to computers within your office or when required remotely with the necessary credentials.

An on-premise installation requires you as a tenant to provide the necessary infrastructure such as physical servers and connectivity. A tenant will install and use AutoRABIT but still as a subscriber. The downside is that any product upgrades will have to be installed and configured manually. Who would need it? If you are a government agency that requires all data to reside on your physical premises. Or a financial institution that has to maintain an information security protocol.

And, so…

It depends on what your organizational needs are with respect to continuous delivery, costing and security protocol. AutoRABIT offers the same robust features for any of these options. It is the organizational requirements of customers that determine the best fit solution. So, if you are a small team of Salesforce developers and need limited features, you could go for multi-tenant access and ask for the “Standard Subscription”.

While on the other hand, if you have to fulfill regulatory requirements by having all your data within your office or borders, you could go for an on-premise installation. Talk to our customer success team to get the best fit for you.

A few more questions we often hear from our customers are:

  1. Can we get the standard subscription but on our private cloud? We already have AWS, AZURE, etc.
              Yes, you can.
  1. We are fine with AutoRABIT being on a public cloud, but we want a dedicated server/instance?

             Yes, you may.

  1. We have regulatory requirements and need an on-premise installation; can you do that?

             Yes, we can.

  1. We want to start with AutoRABIT on a public cloud. Can we later scale up to a dedicated instance?

              Yes, you can.

Glossary

  • Instance == Server
  • Tenant == Organization == Customer

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